Important Information
Policies
To help make your stay at Holiday Inn Knoxville N - Merchant Drive in Knoxville as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear hotel policies designed for smooth, predictable stays.
- Check-In & Check-Out
Check-in begins in the afternoon, with check-out scheduled by late morning.
- Smoking Policy
Holiday Inn Knoxville – Merchant Drive is a non-smoking property.
- Pet Policy
Pets are not permitted. Service animals are accepted.
- Payment & Identification
Valid identification and an accepted payment method are required at check-in.
- Accessibility
Accessible rooms and public areas are available throughout the hotel.